Support Center
Need help? Find troubleshooting guides, resources, and ways to contact our team. We're here to ensure you have the best gaming experience!
đĄ Quick Tip: Most issues can be resolved by refreshing the page or trying a different browser!
đ§ Troubleshooting Guides
Game Not Loading
Games won't start or get stuck on loading screen
View Solutionsâŧ
- Refresh the page using Ctrl+F5 (Windows) or Cmd+Shift+R (Mac)
- Clear your browser cache and cookies
- Disable browser extensions temporarily
- Try using a different browser (Chrome, Firefox, Edge)
- Check if JavaScript is enabled in your browser
- Ensure your internet connection is stable
Slow Performance
Games are lagging or running slowly
View Solutionsâŧ
- Close unused browser tabs and applications
- Enable hardware acceleration in browser settings
- Update your browser to the latest version
- Check your internet speed
- Try using fullscreen mode for better performance
- Restart your browser or device
Controls Not Working
Keyboard, mouse, or touch controls aren't responding
View Solutionsâŧ
- Click inside the game area to focus it
- Make sure Caps Lock is turned off
- Check if any browser extensions are interfering
- Try refreshing the page
- On mobile, try rotating your device
- Use fullscreen mode for better touch response
No Sound
Game audio is not playing
View Solutionsâŧ
- Check if your device volume is turned up
- Look for a mute/sound button within the game
- Ensure your browser allows audio autoplay
- Check browser tab mute settings (speaker icon)
- Try using headphones
- Refresh the page and try again
Mobile Issues
Problems playing on smartphone or tablet
View Solutionsâŧ
- Use the latest version of Chrome or Safari
- Try rotating your device to landscape mode
- Enable fullscreen mode for better experience
- Close background apps to free up memory
- Ensure stable WiFi or mobile data connection
- Clear browser cache on your mobile device
Progress Not Saved
Game progress or scores aren't being saved
View Solutionsâŧ
- Don't clear browser data/cookies for our site
- Use the same browser and device each time
- Some games don't support progress saving
- Check if you're using private/incognito mode
- Allow cookies for gamesloop.in
- Contact us if a specific game should save progress
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Need More Help?
If you couldn't find a solution above, our support team is ready to assist you. We typically respond within 24-48 hours.
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