Frequently Asked Questions

Find answers to common questions about GamesLoop. Can't find what you're looking for? Feel free to contact us!

🚀Getting Started

What is GamesLoop?
GamesLoop is a free online gaming platform that offers hundreds of browser-based games. You can play instantly without downloading anything or creating an account. Our collection includes arcade, puzzle, racing, board games, and many more categories.
Do I need to create an account to play?
No! GamesLoop is completely registration-free. Just visit our website, choose a game, and start playing immediately. We believe gaming should be accessible to everyone without barriers.
Are all games really free?
Yes, 100% free! All games on GamesLoop are completely free to play. There are no hidden costs, no premium tiers, and no pay-to-win mechanics. We support our platform through non-intrusive advertisements.
What devices can I play on?
GamesLoop works on any device with a modern web browser including desktop computers, laptops, tablets, and smartphones. Our games are optimized for both touch and keyboard/mouse controls.

🔧Technical & Troubleshooting

A game won't load. What should I do?
First, try refreshing the page (Ctrl+F5 or Cmd+Shift+R). If that doesn't work, try: 1) Clear your browser cache, 2) Disable browser extensions temporarily, 3) Try a different browser like Chrome or Firefox, 4) Check your internet connection. If the issue persists, contact us with the game name and your browser details.
Why is a game running slowly?
Slow performance can be caused by: 1) Too many browser tabs open - close unused tabs, 2) Outdated browser - update to the latest version, 3) Hardware acceleration disabled - enable it in browser settings, 4) Slow internet connection. Try refreshing the page or restarting your browser.
The game controls aren't working. Help!
Make sure to click inside the game area first to focus it. For keyboard controls, ensure Caps Lock is off and no other application is capturing keystrokes. On mobile, try rotating your device or using full-screen mode. Each game page includes control instructions.
Can I play games offline?
Most games require an internet connection to load initially. However, some games may continue to work after loading if you lose connection briefly. We're working on offline support for select games in the future.
Which browsers work best?
We recommend Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari (latest versions). These browsers have the best HTML5 support for smooth gameplay. Internet Explorer is not supported.

🎮Games & Content

How often do you add new games?
We add new games regularly - typically several new titles each week. Follow our blog or check the homepage to discover the latest additions to our collection.
Can I request a specific game?
Absolutely! We love hearing from our community. Use our Contact page to submit game requests. While we can't guarantee every request, we do consider popular suggestions when expanding our library.
Are the games appropriate for children?
GamesLoop features family-friendly content suitable for all ages. We carefully curate our game collection to ensure it's appropriate for a general audience. However, we recommend parental supervision for younger children.
Can I save my game progress?
Game progress saving depends on the individual game. Many games automatically save progress using your browser's local storage. Note that clearing your browser data may reset saved progress.
Why was a game removed?
Games may be removed for various reasons including: licensing issues, technical problems, quality concerns, or developer requests. We constantly work to maintain a high-quality game library.

🔒Privacy & Safety

Is GamesLoop safe to use?
Yes! GamesLoop uses HTTPS encryption for secure browsing. We don't require personal information to play, and we never install anything on your device. Our platform is regularly monitored for security.
What data do you collect?
We collect minimal data: basic analytics (pages visited, games played) to improve our service, and any information you voluntarily provide through our contact form. We don't sell your data. See our Privacy Policy for complete details.
Why do I see ads?
Advertisements help us keep GamesLoop free for everyone. We use Google AdSense to display relevant, non-intrusive ads. Ads are clearly labeled and never interfere with gameplay. You can manage ad preferences in your Google account settings.
Do you use cookies?
Yes, we use cookies for essential functionality, analytics, and advertising. You can manage cookie preferences in your browser settings. See our Cookie Policy for more information.

Still Have Questions?

Our support team is here to help! Reach out and we'll get back to you as soon as possible.